Betriebsunterstützung für ScienceCluster und ScienceCloud auf OpenStack und CephFS

Adjudicateur: Universität Zürich Assetmanagement
Lieu: Canton ZH
Délai de remise: Aucun délai indiqué
Publié: 09.04.2026
Procédure: Procédure ouverte
Type: Service
Numéro de projet: 22585
CPV: 72000000 Services de technologies de l'information, conseil, développement de logiciels, internet et appui

Description

Langue originale : anglais

For the operation of ScienceCloud and ScienceCluster OpenStack is key technology. With lot 1 the UZH is seeking for the following services.

Third level support: Support requests should be answered on the next business day, work is carried out during business hours, support is provided by arrangement
Disaster Support: Support requests should be answered on the next business day, work is carried out during business hours, support is immediate
Annual update support: The provider plans to carry out the update together with Science IT once a year.
Know-how transfer: The provider documents the platform on an ongoing basis and discusses the adjustments with internal employees
Initial project, ramp-up: The provider and the Science IT team discuss the status of the platform and possible conceptual adjustments to optimise the platform that may be needed to enable the provider to fulfil above requirements. These are then implemented together.