Open · 81 days left

Service

KESB application for the city of Zurich

Published in German. Sign in and TEXFY shows the texts in English. Sign in

Procuring office: SD - Support Sozialdepartement (SDS)
Requesting office: Kindes- und Erwachsenenschutzbehörde der Stadt Zürich KESB

At a glance

Deadline: 31.01.2027, 23:5981 days left
Place: Canton ZH
Type: Service
Procedure: Open procedure
Award weighting: In the documents
Eligibility: In the documents
Site visit: Not stated

Is a bid worth it?

With a free profile, TEXFY checks this tender against your services and cantons: a relevance grade from A to E and a recommendation with reasons.

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TEXFY assessment: Risks and notes

Bid languageNote
The bid must be in German.
From «Bid languages»
No bidding consortiumNote
A joint bid with other companies is not allowed.
From «Bidding consortia»
Via a platform onlyGood to know
Bids are submitted on an external platform. Register there in good time.
From «Submission»

1 more note

No variantsGood to know
Only the requested bid counts; your own alternative solutions are not allowed.
From «Variants»

TEXFY assessment: by fixed rules, no AI. Everything else comes from the publication; in another language it is machine-translated.

Checked against simap: 10.11.2026, 18:02

AI summary

Pro

With Pro, an AI summarises this tender: services, requirements, conditions, dates and award criteria, with key figures, a timeline and the weighting, each with the literal quote from the publication.

This is how an AI summary is structured

In brief
Services
Requirements
Conditions
Dates
Award criteria

An example of the structure without content: no summary is stored for this tender yet.

What is being procured?

Scope of work

Language of the publication

The purpose of this tender is to select an experienced company to provide, implement, further develop, maintain and support either a standard case management application or a custom-built solution for the functions of the Child and Adult Protection Authority of the City of Zurich (KESB Zurich).

The application shall support case management, records and document management, document generation, deadline management, the processing and tracking of financial transactions, as well as automation features to efficiently handle the City of Zurich's high volume of cases and transactions. The solution must also provide approximately 15 system interfaces.

Key facts, codes and options

Type of contract: Service
Procedure: Open procedure
Trades: Not evident from the available publication data.
CPV: CPV 72000000 – IT services: consulting, software development, Internet and support
CPV 48000000 – Software package and information systems
Options: Not provided for
Variants: Not admitted
Partial offers: Not admitted

TEXFY assessment: Products, installations, quantities, technical specifications and exclusions are not structured fields of the publication. TEXFY does not analyse the free text on them: check the original text and the tender documents.

Dates

Published: 04.11.2026
Documents available: 04.11.2026 to 31.01.2027
Questions until (round 1)next: 17.11.2026
Questions until (round 2): 15.12.2026
Submission deadline: 31.01.2027, 23:59
Opening of bids: 01.02.2027, not public
Bid valid: 365 days after the deadline
Die Gültigkeitsdauer verlängert sich um die Dauer eines allfälligen Beschwerdeverfahrens.
Contract: 01.08.2027 to 30.06.2032
Execution: 02.08.2027 to 31.07.2030
Der Vertragsbeginn kann sich je nach Projektfortschritt verschieben.
Eine frühere Fertigstellung des Projekts ist möglich; eine Verlängerung der Projektlaufzeit hingegen nicht.

Submission & documents

According to the simap data. We submit nothing for you.

Online via an external platform
Platform: oiz.decisionadvisor.ch
Source: simap data
Go to the submission platform(opens in a new tab)

Tender documents: Documents at oiz.decisionadvisor.ch (opens in a new tab)

Languages of the bid: German
Language of the documents: German
Cost of the documents: Free of charge
Questions to the contracting authority: Through the question forum on simap.ch (registration as a bidder required). Go to the official tender (simap.ch, opens in a new tab)TEXFY sends no questions. The deadlines of the question rounds are under “Dates”.

Participation & award

In the documents according to the source: Content only in the tender documentsIn the tender documents: Suitability criteria, Award criteria, Conditions of participation, Documents to submit.

Conditions

Rules for the bid and the contract, for example whether consortia or subcontractors are allowed and how payment works.

4 conditions

Bidding consortia: Not allowed
Subcontractors: Allowed
Contract extension: Possible
Option zur Verlängerung um ein oder mehrere Jahre, maximal um 5 Jahre.
Der Vertragsbeginn kann sich je nach Projektfortschritt verschieben.
Dialogue: Not provided for

The glossary explains terms such as eligibility criteria, self-declaration or reference. To the glossary

Market data for this service

From awards published on simap.ch, without rankings and without rating companies.

Comparable awards

IT services and operations, canton of Zurich, last 12 months

143 awards, bids (median): 6.

Awards: IT services and operations

Range of award prices

IT services and operations, canton of Zurich, last 12 months

CHF 530’78710 % of the prices were lower

CHF 1’742’592Median: half were lower

CHF 9’210’38210 % of the prices were higher

8 out of 10 award prices were between CHF 530’787 and CHF 9’210’382.

From 289 published award prices in CHF from 12.11.2025 to 04.11.2026, with or without VAT, as published. A single contract can differ widely.

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Official source

Go to the official tender

simap project number: 46459
Publication number: 46459-01
Covered by international agreements: Yes
Notice of legal remedies: ShowHide
Gegen diese Verfügung kann innert 20 Tagen seit deren Eröffnung durch Publikation beim Verwaltungsgericht des Kantons Zürich, Freischützgasse 1, Postfach, 8090 Zürich, schriftlich Beschwerde eingereicht werden. Die Beschwerdeschrift ist im Doppel einzureichen, sie muss einen Antrag und dessen Begründung enthalten. Die angefochtene Verfügung ist beizulegen. Die angerufenen Beweismittel sind genau zu bezeichnen und soweit möglich beizulegen.

Checked against simap: 10.11.2026, 18:02

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