KESB application for the city of Zurich

The purpose of this tender is to select an experienced company to provide, implement, further develop, maintain and support either a standard case management application or a custom-built solution for the functions of the Child and Adult Protection Authority of the City of Zurich (KESB Zurich).

The application shall support case management, records and document management, document generation, deadline management, the processing and tracking of financial transactions, as well as automation features to efficiently handle the City of Zurich's high volume of cases and transactions. The solution must also provide approximately 15 system interfaces.