Non-emergency patient transport services

This tender is addressed to companies whose service offering is focused on S4 patient transports in accordance with the guidelines of the Interverband für Rettungswesen (IVR). An S4 transport is defined as a transport where there is no impairment of vital functions, or where such impairment can be ruled out. Furthermore, it must not be expected that any medical or nursing interventions will be required during transport. Any ongoing long-term therapies already in place, such as oxygen administration, must be continued without interruption during transport whenever required.

The patients to be transported are from a geriatric care environment. Therefore, in addition to professional qualifications, particular emphasis is placed on the social and communication skills of the personnel deployed. Staff are expected to communicate in a calm, respectful, and understandable manner, demonstrate patience, and be confident in interacting with individuals who have neurological impairments such as aphasia, dementia, or orientation disorders.

Bidders must possess the necessary professional expertise, qualified personnel, and the required organisational and operational capabilities. All permits, licences, approvals, and supporting documentation required for the provision of the services must be submitted together with the tender.