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Services SAP Services S/4 HANA

Published in German / French. You are seeing the texts in the original. Show translation

Procuring office
Flughafen Zürich AG - Zentraler Einkauf
Go to the official tender(simap.ch, opens in a new tab)

At a glance

Deadline
08.01.2027, 12:0056 days left
Questions until
27.11.2026
Site visit
Not mandatory
Procedure
Open procedure
Eligibility and award
In the documents

Is a bid worth it?

With a free profile, TEXFY checks this tender against your services and cantons: a relevance grade from A to E and a recommendation with reasons.

Start for free

TEXFY assessment: Risks and notes

2 more notes
  • Subcontracting limitedGood to know

    The publication limits subcontracting, for example by share or by requiring consent.

    Es können bis höchstens 40% des Personals (Anzahl Personen) von Subs stammen. From «Subcontractors»

  • Online via simap onlyGood to know

    Bids are submitted on simap.ch; you need a bidder account there.

    From «Submission»

TEXFY assessment: by fixed rules, no AI. Everything else comes from the publication.

Checked against simap: 13.11.2026, 08:09

What is being procured?

Scope of work

Language of the publication

Die FZAG betreibt eine umfangreiche SAP- und SAP-nahe Systemlandschaft. Sie unterstützt

zentrale Geschäftsprozesse in Finanzen, Vertrieb, Beschaffung, Immobilien, Instandhaltung,

Energieversorgung, Personal und Reporting.

Ab dem 1. Januar 2027 wird SAP S/4HANA 2023 als zentrales ERP-System eingesetzt. Ergänzend

betreibt die FZAG unter anderem SAP CRM 7.0, SAP Analytics Cloud, SAP Datasphere, SAP BTP

Integration Suite, OpenText-Komponenten und SAP Cloud ALM.

Für Beratung, Weiterentwicklung, Projekte und Support benötigt das SAP Competence Center

(SAP CC) ergänzend zu den internen Ressourcen externe SAP-Fachpersonen. Mit dieser

Ausschreibung wird dafür eine neue, einheitliche Vertragsgrundlage geschaffen.

Scope of work of the lots

  • Lot 1 – Finanzen / Record to Reportshow

    Vergleiche Steckbrief Los 1 Finanzen

    Details of Lot 1
  • Lot 2 – Logistik / Lead to Cash / Commercial / Acquire to Retire / Source to Payshow

    Vergleiche Steckbrief Los 2 Logistik

    Details of Lot 2
  • Lot 3 – Immobilien Lead to Cash / REFXshow

    Vergleiche Steckbrief Los 3 Immobilien

    Details of Lot 3
  • Lot 4 – Versorgungswirtschaftshow

    Vergleiche Steckbrief Los 4 Versorgungswirtschaft

    Details of Lot 4
  • Lot 5 – Personal / Hire to Retireshow

    Vergleiche Steckbrief Los 5 Personal

    Details of Lot 5
  • Lot 6 – Identitäts- und Berechtigungsmanagementshow

    Vergleiche Steckbrief Los 6 Identitäts- und Berechtigungsmanagement

    Details of Lot 6
  • Lot 7 – Dokumentenmanagement und Archivierungshow

    Vergleiche Steckbrief Los 7 Dokumentenmanagement und Archivierung

    Details of Lot 7
  • Lot 8 – Plattformbetriebshow

    Vergleiche Steckbrief Los 8 Plattformbetrieb

    Details of Lot 8
  • Lot 9 – Integration und Entwicklungshow

    Vergleiche Steckbrief Los 9 Integration und Entwicklung

    Details of Lot 9
  • Lot 10 – Reporting / SAP Analytics und Reportingshow

    Vergleiche Steckbrief Los 10 Reporting

    Details of Lot 10

Key facts, codes and options

Type of contract
Service
Procedure
Open procedure
Trades
Not evident from the available publication data.
CPV
  • CPV 72260000 – Software-related services
Options
Stated per lot, see Lots
Variants
Stated per lot, see Lots
Partial offers
Stated per lot, see Lots

TEXFY assessment: Products, installations, quantities, technical specifications and exclusions are not structured fields of the publication. TEXFY does not analyse the free text on them: check the original text and the tender documents.

Dates

Published
13.11.2026
Documents available
13.11.2026 to 31.12.2026
Questions untilnext
27.11.2026
Anbieterpräsentationen vom 27.01.2027 bis und mit dem 29.01.2027
27.01.2027Mandatory according to the publication

Die Anbieterpräsentationen werden vor Ort am HQ der Flughafen Zürich AG durchgeführt. Die Schlüsselpersonen müssen zwingend vor Ort teilnehmen. Vergleiche Angebotsbestimmungen Ziff. 6.7

Flughafen Zürich AG. Es stehen folgende Slots zur Verfügung:

27.01.2027:
Slot 1: 08:00-09:00

Slot 2: 09:30-10:30

Slot 3: 11:00-12:00

Slot 4: 13:00-14:00

Slot 5: 14:30-15:30

Slot 6: 16:00-17:00

Slot 7: 17:30-18:30

28.01.2027:
Slot 1: 08:00-09:00

Slot 2: 09:30-10:30

Slot 3: 11:00-12:00

Slot 4: 13:00-14:00

Slot 5: 14:30-15:30

Slot 6: 16:00-17:00

Slot 7: 17:30-18:30

29.01.2027:
Slot 1: 08:00-09:00

Slot 2: 09:30-10:30

Slot 3: 11:00-12:00

Slot 4: 13:00-14:00

Slot 5: 14:30-15:30

Slot 6: 16:00-17:00

Slot 7: 17:30-18:30

Bitte teilen Sie uns mit der Abgabe der Offerte pro Los 2 Terminslots mit

Submission deadline
08.01.2027, 12:00
Opening of bids
08.01.2027, not public
Bid valid
180 days after the deadline

Bei einem Beschwerdeverfahren verlängert sich die Bindungsdauer soweit erforderlich.

Site visit

Note of the contracting authority (date, time and place as published)

keine

Submission & documents

According to the simap data. We submit nothing for you.

Tender documents
Documents on simap.ch (after signing in)
Languages of the bid
German
Language of the documents
German
Cost of the documents
Free of charge
Questions to the contracting authority
Through the question forum on simap.ch (registration as a bidder required).TEXFY sends no questions. The deadlines of the question rounds are under “Dates”.

Participation & award

In the documents according to the source: Content only in the tender documentsIn the tender documents: Conditions of participation, Documents to submit.

Participation & suitability

Must-have criteria: a bidder who fails one or leaves out the required proof is excluded before the bids are scored.

Suitability criteria are stated per lot: Lot 1, Lot 2, Lot 3, Lot 4, Lot 5, Lot 6, Lot 7, Lot 8, Lot 9, Lot 10.

Award criteria

How valid bids are compared: each criterion counts with its weighting, the bid with the most points wins the contract.

Award criteria are stated per lot: Lot 1, Lot 2, Lot 3, Lot 4, Lot 5, Lot 6, Lot 7, Lot 8, Lot 9, Lot 10.

Conditions

Rules for the bid and the contract, for example whether consortia or subcontractors are allowed and how payment works.

8 conditions
Bidding consortia
Not allowed
Subcontractors
Allowed

Sind zugelassen müssen zum Zeitpunkt der Offerteingabe offen gelegt und von der Flughafen
Zürich AG freigegeben werden. Es können bis höchstens 40% des Personals (Anzahl

Personen) von Subs stammen. Es gelten für die Subs die Ziff. 5.1 / 5.2 / 5.10

Dialogue
Not provided for
Terms and conditions

Der mit dieser Ausschreibung mitgegebene Vertrag "SAP Dienstleistungen S/4HANA"
ist verbindlich, allfällige Vorbehalte müssen schriftlich mit der Abgabe der Offerte bekannt gegeben

werden. Wir behalten uns vor, die Vorbehalte des Anbieters nicht zu akzeptieren, was zu einem

Ausschluss des Anbieters führen würde.

Other requirements

Mit den aussichtsreichsten Anbietern auf einen Zuschlag (Shortlist) führen wir eine
Anbieterpräsentation durch. Die Schlüsselpersonen müssen zwingend vor Ort teilnehmen.

Die Anbieterpräsentationen sind geplant vom 27.01.2027 bis und mit dem 29.01.2027 am HQ der
Flughafen Zürich AG. Es stehen folgende Slots zur Verfügung:

27.01.2027:
Slot 1: 08:00-09:00

Slot 2: 09:30-10:30

Slot 3: 11:00-12:00

Slot 4: 13:00-14:00

Slot 5: 14:30-15:30

Slot 6: 16:00-17:00

Slot 7: 17:30-18:30

28.01.2027:
Slot 1: 08:00-09:00

Slot 2: 09:30-10:30

Slot 3: 11:00-12:00

Slot 4: 13:00-14:00

Slot 5: 14:30-15:30

Slot 6: 16:00-17:00

Slot 7: 17:30-18:30

29.01.2027:
Slot 1: 08:00-09:00

Slot 2: 09:30-10:30

Slot 3: 11:00-12:00

Slot 4: 13:00-14:00

Slot 5: 14:30-15:30

Slot 6: 16:00-17:00

Slot 7: 17:30-18:30

Bitte teilen Sie uns mit der Abgabe der Offerte pro Los 2 Terminslots mit

Previously involved bidders

keine

Bidders from states outside the WTO agreement

werden nicht zugelassen

Further information on the conditions

Gemäss Angebotsbestimmungen Ziff. 5.1.1-5.1.5

The glossary explains terms such as eligibility criteria, self-declaration or reference. To the glossary

Lots (10)

  • Lot 1 – Finanzen / Record to Report

    Type of contract
    Service
    Location
    8058 Zürich-Flughafen (ZH)
    Contract
    01.03.2027 to 28.02.2030
    Execution
    01.03.2027 to 28.02.2030
    Additional CPV
    CPV 72260000 – Software-related services
    Options
    Not provided for
    Variants
    Not admitted
    Partial offers
    Not admitted
    Contract extension
    Possible

    Der Vertrag kann um max. 2 Jahre verlängert werden

    Suitability criteria

    In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.

    Award criteria

    In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.

  • Lot 2 – Logistik / Lead to Cash / Commercial / Acquire to Retire / Source to Pay

    Type of contract
    Service
    Location
    8058 Zürich-Flughafen (ZH)
    Contract
    01.03.2027 to 28.02.2030
    Execution
    01.03.2027 to 28.02.2030
    Additional CPV
    CPV 72260000 – Software-related services
    Options
    Not provided for
    Variants
    Not admitted
    Partial offers
    Not admitted
    Contract extension
    Possible

    Der Vertrag kann um max. 2 Jahre verlängert werden

    Suitability criteria

    In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.

    Award criteria

    In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.

  • Lot 3 – Immobilien Lead to Cash / REFX

    Type of contract
    Service
    Location
    8058 Zürich-Flughafen (ZH)
    Contract
    01.03.2027 to 28.02.2030
    Execution
    01.03.2027 to 28.02.2030
    Additional CPV
    CPV 72260000 – Software-related services
    Options
    Not provided for
    Variants
    Not admitted
    Partial offers
    Not admitted
    Contract extension
    Possible

    Der Vertrag kann um max. 2 Jahre verlängert werden

    Suitability criteria

    In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.

    Award criteria

    In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.

  • Lot 4 – Versorgungswirtschaft

    Type of contract
    Service
    Location
    8058 Zürich-Flughafen (ZH)
    Contract
    01.03.2027 to 28.02.2030
    Execution
    01.03.2027 to 28.02.2030
    Additional CPV
    CPV 72260000 – Software-related services
    Options
    Not provided for
    Variants
    Not admitted
    Partial offers
    Not admitted
    Contract extension
    Possible

    Der Vertrag kann um max. 2 Jahre verlängert werden

    Suitability criteria

    In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.

    Award criteria

    In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.

  • Lot 5 – Personal / Hire to Retire

    Type of contract
    Service
    Location
    8058 Zürich-Flughafen (ZH)
    Contract
    01.03.2027 to 28.02.2030
    Execution
    01.03.2027 to 28.02.2030
    Additional CPV
    CPV 72260000 – Software-related services
    Options
    Not provided for
    Variants
    Not admitted
    Partial offers
    Not admitted
    Contract extension
    Possible

    Der Vertrag kann um max. 2 Jahre verlängert werden

    Suitability criteria

    In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.

    Award criteria

    In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.

  • Lot 6 – Identitäts- und Berechtigungsmanagement

    Type of contract
    Service
    Location
    8058 Zürich-Flughafen (ZH)
    Contract
    01.03.2027 to 28.02.2030
    Execution
    01.03.2027 to 28.02.2030
    Additional CPV
    CPV 72260000 – Software-related services
    Options
    Not provided for
    Variants
    Not admitted
    Partial offers
    Not admitted
    Contract extension
    Possible

    Der Vertrag kann um max. 2 Jahre verlängert werden

    Suitability criteria

    In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.

    Award criteria

    In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.

  • Lot 7 – Dokumentenmanagement und Archivierung

    Type of contract
    Service
    Location
    8058 Zürich-Flughafen (ZH)
    Contract
    01.03.2027 to 28.02.2030
    Execution
    01.03.2027 to 28.02.2030
    Additional CPV
    CPV 72260000 – Software-related services
    Options
    Not provided for
    Variants
    Not admitted
    Partial offers
    Not admitted
    Contract extension
    Possible

    Der Vertrag kann um max. 2 Jahre verlängert werden

    Suitability criteria

    In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.

    Award criteria

    In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.

  • Lot 8 – Plattformbetrieb

    Type of contract
    Service
    Location
    8058 Zürich-Flughafen (ZH)
    Contract
    01.03.2027 to 28.02.2030
    Execution
    01.03.2027 to 28.02.2030
    Additional CPV
    CPV 72260000 – Software-related services
    Options
    Not provided for
    Variants
    Not admitted
    Partial offers
    Not admitted
    Contract extension
    Possible

    Der Vertrag kann um max. 2 Jahre verlängert werden

    Suitability criteria

    In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.

    Award criteria

    In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.

  • Lot 9 – Integration und Entwicklung

    Type of contract
    Service
    Location
    8058 Zürich-Flughafen (ZH)
    Contract
    01.03.2027 to 28.02.2030
    Execution
    01.03.2027 to 28.02.2030
    Additional CPV
    CPV 72260000 – Software-related services
    Options
    Not provided for
    Variants
    Not admitted
    Partial offers
    Not admitted
    Contract extension
    Possible

    Der Vertrag kann um max. 2 Jahre verlängert werden

    Suitability criteria

    In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.

    Award criteria

    In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.

  • Lot 10 – Reporting / SAP Analytics und Reporting

    Type of contract
    Service
    Location
    8058 Zürich-Flughafen (ZH)
    Contract
    01.03.2027 to 28.02.2030
    Execution
    01.03.2027 to 28.02.2030
    Additional CPV
    CPV 72260000 – Software-related services
    Options
    Not provided for
    Variants
    Not admitted
    Partial offers
    Not admitted
    Contract extension
    Possible

    Der Vertrag kann um max. 2 Jahre verlängert werden

    Suitability criteria

    In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.

    Award criteria

    In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.

Official source

Go to the official tender(simap.ch, opens in a new tab)
simap project number
47562
Publication number
47562-01
Covered by international agreements
Yes
Notice of legal remedies
Show

Gegen diese Verfügung kann gemäss Art. 56 Abs. 1 des Bundesgesetzes über das öffentliche Beschaffungswesen (BöB) innert 20 Tagen seit Eröffnung schriftlich Beschwerde beim Bundesverwaltungsgericht, Postfach, 9023 St. Gallen, erhoben werden. Die Beschwerde ist im Doppel einzureichen und hat die Begehren, deren Begründung mit Angabe der Beweismittel sowie die Unterschrift der beschwerdeführenden Person oder ihrer Vertretung zu enthalten. Eine Kopie der vorliegenden Verfügung und vorhandene Beweismittel sind beizulegen.
Die Bestimmungen des Verwaltungsverfahrensgesetzes (VwVG) über den Fristenstillstand finden gemäss Art. 56 Abs. 2 BöB keine Anwendung.

Checked against simap: 13.11.2026, 08:09

Export

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