- Service
Services SAP Services S/4 HANA
- Procuring office
- Flughafen Zürich AG - Zentraler Einkauf
At a glance
- 08.01.2027, 12:0056 days left
- Open procedure
- In the documents
Is a bid worth it?
With a free profile, TEXFY checks this tender against your services and cantons: a relevance grade from A to E and a recommendation with reasons.
TEXFY assessment: Risks and notes
Mandatory appointmentImportant
According to the publication, attending on 27.01.2027 is mandatory. Missing it risks exclusion.
Bid languageNote
The bid must be in German.
No bidding consortiumNote
A joint bid with other companies is not allowed.
2 more notes
Subcontracting limitedGood to know
The publication limits subcontracting, for example by share or by requiring consent.
Online via simap onlyGood to know
Bids are submitted on simap.ch; you need a bidder account there.
What is being procured?
Scope of work
FZAG operates an extensive SAP and SAP-related system landscape. It supports
central business processes in finance, sales, procurement, real estate, maintenance,
energy supply, human resources and reporting.
From January 1, 2027, SAP S/4HANA 2023 will be used as the central ERP system. In addition,
FZAG operates SAP CRM 7.0, SAP Analytics Cloud, SAP Datasphere, SAP BTP Integration Suite,
OpenText components and SAP Cloud ALM, among others.
For consulting, further development, projects and support, the SAP Competence Center
(SAP CC) requires external SAP specialists in addition to internal resources. This
tender creates a new, uniform contractual basis for this purpose.
Scope of work of the lots
Lot 1 – Finance / Record to Report
Details of Lot 1Compare profile lot 1 Finance
Lot 2 – Logistics / Lead to Cash / Commercial / Acquire to Retire / Source to Pay
Details of Lot 2Compare profile lot 2 Logistics
Lot 3 – Real Estate Lead to Cash / REFX
Details of Lot 3Compare profile lot 3 Real Estate
Lot 4 – Utility Industry
Details of Lot 4Compare profile lot 4 Utility Industry
Lot 5 – Human Resources / Hire to Retire
Details of Lot 5Compare profile lot 5 Human Resources
Lot 6 – Identity and Access Management
Details of Lot 6Compare profile lot 6 Identity and Access Management
Lot 7 – Document Management and Archiving
Details of Lot 7Compare profile lot 7 Document Management and Archiving
Lot 8 – Platform Operations
Details of Lot 8Compare profile lot 8 Platform Operations
Lot 9 – Integration and Development
Details of Lot 9Compare profile lot 9 Integration and Development
Lot 10 – Reporting / SAP Analytics and Reporting
Details of Lot 10Compare profile lot 10 Reporting
Key facts, codes and options
Key facts, codes and options
- Type of contract
- Service
- Procedure
- Open procedure
- Trades
- Not evident from the available publication data.
- CPV
- CPV 72260000 – Software-related services
- Options
- Stated per lot, see Lots
- Variants
- Stated per lot, see Lots
- Partial offers
- Stated per lot, see Lots
- 10 lots
- Lot 1 – Finance / Record to Report
- Lot 2 – Logistics / Lead to Cash / Commercial / Acquire to Retire / Source to Pay
- Lot 3 – Real Estate Lead to Cash / REFX
- Lot 4 – Utility Industry
- Lot 5 – Human Resources / Hire to Retire
- Lot 6 – Identity and Access Management
- Lot 7 – Document Management and Archiving
- Lot 8 – Platform Operations
- Lot 9 – Integration and Development
- Lot 10 – Reporting / SAP Analytics and Reporting
TEXFY assessment: Products, installations, quantities, technical specifications and exclusions are not structured fields of the publication. TEXFY does not analyse the free text on them: check the original text and the tender documents.
Dates
- Published
- 13.11.2026
- Documents available
- 13.11.2026 to 31.12.2026
- Questions untilnext
- 27.11.2026
- Bidder presentations from 27.01.2027 up to and including 29.01.2027
- 27.01.2027Mandatory according to the publication
The bidder presentations will take place on-site at the HQ of Flughafen Zürich AG. Key personnel must participate on-site. Compare tender regulations sec. 6.7
Flughafen Zürich AG. The following slots are available:
27.01.2027:
Slot 1: 08:00-09:00
Slot 2: 09:30-10:30
Slot 3: 11:00-12:00
Slot 4: 13:00-14:00
Slot 5: 14:30-15:30
Slot 6: 16:00-17:00
Slot 7: 17:30-18:3028.01.2027:
Slot 1: 08:00-09:00
Slot 2: 09:30-10:30
Slot 3: 11:00-12:00
Slot 4: 13:00-14:00
Slot 5: 14:30-15:30
Slot 6: 16:00-17:00
Slot 7: 17:30-18:3029.01.2027:
Slot 1: 08:00-09:00
Slot 2: 09:30-10:30
Slot 3: 11:00-12:00
Slot 4: 13:00-14:00
Slot 5: 14:30-15:30
Slot 6: 16:00-17:00
Slot 7: 17:30-18:30Please provide us with 2 time slots per lot when submitting the quote
- Submission deadline
- 08.01.2027, 12:00
- Opening of bids
- 08.01.2027, not public
- Bid valid
- 180 days after the deadline
In the event of appeal proceedings, the period of validity shall be extended accordingly.
Site visit
keine
Submission & documents
Online via simap.ch
Source: simap data
- Documents on simap.ch (after signing in)
- German
- German
- Free of charge
- Through the question forum on simap.ch (registration as a bidder required).
Participation & award
In the documents according to the source: Content only in the tender documentsIn the tender documents: Conditions of participation, Documents to submit.
Participation & suitability
Suitability criteria are stated per lot: Lot 1, Lot 2, Lot 3, Lot 4, Lot 5, Lot 6, Lot 7, Lot 8, Lot 9, Lot 10.
Award criteria
Award criteria are stated per lot: Lot 1, Lot 2, Lot 3, Lot 4, Lot 5, Lot 6, Lot 7, Lot 8, Lot 9, Lot 10.
Conditions
8 conditions
- Bidding consortia
- Not allowed
- Subcontractors
- Allowed
Are permitted, must be disclosed at the time of bid submission and approved by Flughafen Zürich AG. A maximum of 40% of the personnel (number of persons) may come from subcontractors. Sections 5.1 / 5.2 / 5.10 apply to subcontractors
- Dialogue
- Not provided for
- Terms and conditions
The contract "SAP Services S/4HANA" provided with this tender is binding; any reservations must be announced in writing upon submission of the bid. We reserve the right not to accept the bidder's reservations, which would lead to the exclusion of the bidder.
- Other requirements
We will conduct a bidder presentation with the most promising bidders for an award (shortlist). Key personnel must participate on-site.
The bidder presentations are planned from 27.01.2027 up to and including 29.01.2027 at the HQ of Flughafen Zürich AG. The following slots are available:
27.01.2027:
Slot 1: 08:00-09:00
Slot 2: 09:30-10:30
Slot 3: 11:00-12:00
Slot 4: 13:00-14:00
Slot 5: 14:30-15:30
Slot 6: 16:00-17:00
Slot 7: 17:30-18:3028.01.2027:
Slot 1: 08:00-09:00
Slot 2: 09:30-10:30
Slot 3: 11:00-12:00
Slot 4: 13:00-14:00
Slot 5: 14:30-15:30
Slot 6: 16:00-17:00
Slot 7: 17:30-18:3029.01.2027:
Slot 1: 08:00-09:00
Slot 2: 09:30-10:30
Slot 3: 11:00-12:00
Slot 4: 13:00-14:00
Slot 5: 14:30-15:30
Slot 6: 16:00-17:00
Slot 7: 17:30-18:30Please provide us with 2 time slots per lot when submitting the quote
- Previously involved bidders
keine
- Bidders from states outside the WTO agreement
are not permitted
- Further information on the conditions
According to tender regulations sec. 5.1.1-5.1.5
Lots (10)
Lot 1 – Finance / Record to Report
- Type of contract
- Service
- Location
- 8058 Zürich-Flughafen (ZH)
- Contract
- 01.03.2027 to 28.02.2030
- Execution
- 01.03.2027 to 28.02.2030
- Additional CPV
- CPV 72260000 – Software-related services
- Options
- Not provided for
- Variants
- Not admitted
- Partial offers
- Not admitted
- Contract extension
- Possible
The contract can be extended by a maximum of 2 years
- Description
- In the original text under “Scope of work”
Suitability criteria
In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.
Award criteria
In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.
Lot 2 – Logistics / Lead to Cash / Commercial / Acquire to Retire / Source to Pay
- Type of contract
- Service
- Location
- 8058 Zürich-Flughafen (ZH)
- Contract
- 01.03.2027 to 28.02.2030
- Execution
- 01.03.2027 to 28.02.2030
- Additional CPV
- CPV 72260000 – Software-related services
- Options
- Not provided for
- Variants
- Not admitted
- Partial offers
- Not admitted
- Contract extension
- Possible
The contract can be extended by a maximum of 2 years
- Description
- In the original text under “Scope of work”
Suitability criteria
In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.
Award criteria
In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.
Lot 3 – Real Estate Lead to Cash / REFX
- Type of contract
- Service
- Location
- 8058 Zürich-Flughafen (ZH)
- Contract
- 01.03.2027 to 28.02.2030
- Execution
- 01.03.2027 to 28.02.2030
- Additional CPV
- CPV 72260000 – Software-related services
- Options
- Not provided for
- Variants
- Not admitted
- Partial offers
- Not admitted
- Contract extension
- Possible
The contract can be extended by a maximum of 2 years
- Description
- In the original text under “Scope of work”
Suitability criteria
In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.
Award criteria
In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.
Lot 4 – Utility Industry
- Type of contract
- Service
- Location
- 8058 Zürich-Flughafen (ZH)
- Contract
- 01.03.2027 to 28.02.2030
- Execution
- 01.03.2027 to 28.02.2030
- Additional CPV
- CPV 72260000 – Software-related services
- Options
- Not provided for
- Variants
- Not admitted
- Partial offers
- Not admitted
- Contract extension
- Possible
The contract can be extended by a maximum of 2 years
- Description
- In the original text under “Scope of work”
Suitability criteria
In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.
Award criteria
In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.
Lot 5 – Human Resources / Hire to Retire
- Type of contract
- Service
- Location
- 8058 Zürich-Flughafen (ZH)
- Contract
- 01.03.2027 to 28.02.2030
- Execution
- 01.03.2027 to 28.02.2030
- Additional CPV
- CPV 72260000 – Software-related services
- Options
- Not provided for
- Variants
- Not admitted
- Partial offers
- Not admitted
- Contract extension
- Possible
The contract can be extended by a maximum of 2 years
- Description
- In the original text under “Scope of work”
Suitability criteria
In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.
Award criteria
In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.
Lot 6 – Identity and Access Management
- Type of contract
- Service
- Location
- 8058 Zürich-Flughafen (ZH)
- Contract
- 01.03.2027 to 28.02.2030
- Execution
- 01.03.2027 to 28.02.2030
- Additional CPV
- CPV 72260000 – Software-related services
- Options
- Not provided for
- Variants
- Not admitted
- Partial offers
- Not admitted
- Contract extension
- Possible
The contract can be extended by a maximum of 2 years
- Description
- In the original text under “Scope of work”
Suitability criteria
In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.
Award criteria
In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.
Lot 7 – Document Management and Archiving
- Type of contract
- Service
- Location
- 8058 Zürich-Flughafen (ZH)
- Contract
- 01.03.2027 to 28.02.2030
- Execution
- 01.03.2027 to 28.02.2030
- Additional CPV
- CPV 72260000 – Software-related services
- Options
- Not provided for
- Variants
- Not admitted
- Partial offers
- Not admitted
- Contract extension
- Possible
The contract can be extended by a maximum of 2 years
- Description
- In the original text under “Scope of work”
Suitability criteria
In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.
Award criteria
In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.
Lot 8 – Platform Operations
- Type of contract
- Service
- Location
- 8058 Zürich-Flughafen (ZH)
- Contract
- 01.03.2027 to 28.02.2030
- Execution
- 01.03.2027 to 28.02.2030
- Additional CPV
- CPV 72260000 – Software-related services
- Options
- Not provided for
- Variants
- Not admitted
- Partial offers
- Not admitted
- Contract extension
- Possible
The contract can be extended by a maximum of 2 years
- Description
- In the original text under “Scope of work”
Suitability criteria
In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.
Award criteria
In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.
Lot 9 – Integration and Development
- Type of contract
- Service
- Location
- 8058 Zürich-Flughafen (ZH)
- Contract
- 01.03.2027 to 28.02.2030
- Execution
- 01.03.2027 to 28.02.2030
- Additional CPV
- CPV 72260000 – Software-related services
- Options
- Not provided for
- Variants
- Not admitted
- Partial offers
- Not admitted
- Contract extension
- Possible
The contract can be extended by a maximum of 2 years
- Description
- In the original text under “Scope of work”
Suitability criteria
In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.
Award criteria
In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.
Lot 10 – Reporting / SAP Analytics and Reporting
- Type of contract
- Service
- Location
- 8058 Zürich-Flughafen (ZH)
- Contract
- 01.03.2027 to 28.02.2030
- Execution
- 01.03.2027 to 28.02.2030
- Additional CPV
- CPV 72260000 – Software-related services
- Options
- Not provided for
- Variants
- Not admitted
- Partial offers
- Not admitted
- Contract extension
- Possible
The contract can be extended by a maximum of 2 years
- Description
- In the original text under “Scope of work”
Suitability criteria
In the documents according to the source: Content only in the tender documentsThe suitability criteria are set out in the tender documents.
Award criteria
In the documents according to the source: Content only in the tender documentsThe award criteria are set out in the tender documents.
Official source
- simap project number
- 47562
- Publication number
- 47562-01
- Covered by international agreements
- Yes
- Notice of legal remedies
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In accordance with Art. 56 para. 1 of the Federal Act on Public Procurement (PPA), an appeal against this ruling may be lodged in writing with the Federal Administrative Court, Postfach, 9023 St. Gallen, within 20 days of notification. The appeal must be submitted in duplicate and must contain the requests, the grounds with indication of evidence, and the signature of the appellant or their representative. A copy of this ruling and any available evidence must be attached.
In accordance with Art. 56 para. 2 PPA, the provisions of the Federal Act on Administrative Procedure (APA) concerning the suspension of deadlines shall not apply.
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