Warteschlangenmanagementsystem

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Location: Canton ZH
Procuring office: Melde- und Zivilstandswesen

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Awarded

According to the simap publication. Values that are not given are deliberately missing here.

Awarded to

As published on simap.ch: winner and price (with or without VAT, as stated).

Award of 05.06.20261 bid
- e-nov8 GmbH, MeilenCHF 118’610.56 incl. VAT

Awards of this contracting authority

Justification

Das Angebot der Firma enov8 GmbH kann als wirtschaftlich vorteilhaft beziehungsweise marktkonform betrachtet werden und erzielt in der Bewertung eine überzeugende Gesamtpunktzahl. Sowohl in qualitativer Hinsicht als auch in Bezug auf den Preis vermag die Offerte zu überzeugen, weshalb der Zuschlag der Firma enov8 GmbH zu erteilen ist.

AI summary

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With Pro, an AI summarises this tender: services, requirements, conditions, dates and award criteria, with key figures, a timeline and the weighting, each with the literal quote from the publication.

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In brief
Services
Requirements
Conditions
Dates
Award criteria

An example of the structure without content: no summary is stored for this tender yet.

What is being procured?

Scope of work

Die vier Dienststellen Einwohnerkontrolle, Zivilstandsamt inkl. Stadtkanzlei Einbürgerungen, das Steueramt und die sozialen Dienste der Stadt Winterthur planen die Einrichtung und Support eines Warteschlangenmanagementsystems, um die Besuchersteuerung bzw. Warteschlangen effizienter zu gestalten. Dafür soll ein modernes Warteschlangenmanagement eingesetzt werden. Die Anbieterfirma soll die Bereitstellung Hardware und Software des Systems (SaaS-Lösung) sowie die Installation, Konfiguration und Support zur Verfügung stellen.

Key facts, codes and options

Type of contract: Supply
Type of supply: Rental
Procedure: Open procedure
Trades: Not evident from the available publication data.
CPV: CPV 30210000 – Data-processing machines (hardware)
CPV 48100000 – Industry specific software package
CPV 72000000 – IT services: consulting, software development, Internet and support
Options: Not evident from the available publication data.
Variants: Not evident from the available publication data.
Partial offers: Not evident from the available publication data.

TEXFY assessment: Products, installations, quantities, technical specifications and exclusions are not structured fields of the publication. TEXFY does not analyse the free text on them: check the original text and the tender documents.

Market data for this service

From awards published on simap.ch, without rankings and without rating companies.

Comparable awards

IT hardware supply, canton of Zurich, last 12 months

19 awards, bids (median): 3.

Awards: IT hardware supply

Range of award prices

IT hardware supply, canton of Zurich, last 12 months

CHF 199’21710 % of the prices were lower

CHF 530’983Median: half were lower

CHF 7’930’00010 % of the prices were higher

8 out of 10 award prices were between CHF 199’217 and CHF 7’930’000.

From 19 published award prices in CHF from 20.11.2025 to 05.11.2026, with or without VAT, as published. A single contract can differ widely.

Official source

Go to the official tender

simap project number: 20349
Publication number: 20349-02
Covered by international agreements: No

Checked against simap: 10.11.2026, 18:02

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More in the guide

Award, reasons and appeal

Contract awards in Zurich: monthly reports

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