VW-828 Lifecycle Abacus 2027 - 2031

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Location: Canton ZH
Procuring office: Schweizerische Exportrisikoversicherung

Go to the official tender

Awarded

According to the simap publication. Values that are not given are deliberately missing here.

Awarded to

As published on simap.ch: winner and price (with or without VAT, as stated).

Award of 18.05.20261 bid
- Customize AG, WinterthurCHF 888’232.30 incl. VAT

Awards of this contracting authority

Justification

Den Zuschlag erhält die Firma Customize AG, da sie das einzige Angebot eingereicht hat, das alle Eignungskriterien und Technischen Spezifikationen erfüllt und damit das vorteilhafteste Angebot ist.

AI summary

Pro

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This is how an AI summary is structured

In brief
Services
Requirements
Conditions
Dates
Award criteria

An example of the structure without content: no summary is stored for this tender yet.

What is being procured?

Scope of work

Es wird ein Unternehmen gesucht, welches für das Abacus On-Premises-System der SERV während der Vertragslaufzeit Wartung, Support und Weiterentwicklungen erbringt sowie die Lizenzen bereitstellt.

Der Zuschlagsempfänger erbringt die Wartungs- und Supportleistungen für einen Zeitraum von drei Jahren, mit optionaler Vertragsverlängerung um maximal zwei weitere Jahre. Parallel dazu erbringt er zusätzliche Leistungen im Bereich Support sowie Weiterentwicklung der bestehenden Abacus-Lösung, insbesondere im Zusammenhang mit Anpassungen, Erweiterungen und der Integration in die bestehende Systemlandschaft der SERV.

Die Leistungen werden im Rahmen eines Grundauftrags sowie bedarfsabhängiger Zusatzleistungen bezogen.

Key facts, codes and options

Type of contract: Service
Procedure: Open procedure
Trades: Not evident from the available publication data.
CPV: CPV 72000000 – IT services: consulting, software development, Internet and support
CPV 48000000 – Software package and information systems
Options: Not evident from the available publication data.
Variants: Not evident from the available publication data.
Partial offers: Not evident from the available publication data.

TEXFY assessment: Products, installations, quantities, technical specifications and exclusions are not structured fields of the publication. TEXFY does not analyse the free text on them: check the original text and the tender documents.

Market data for this service

From awards published on simap.ch, without rankings and without rating companies.

Comparable awards

IT services and operations, canton of Zurich, last 12 months

143 awards, bids (median): 6.

Awards: IT services and operations

Range of award prices

IT services and operations, canton of Zurich, last 12 months

CHF 530’78710 % of the prices were lower

CHF 1’742’592Median: half were lower

CHF 9’210’38210 % of the prices were higher

8 out of 10 award prices were between CHF 530’787 and CHF 9’210’382.

From 289 published award prices in CHF from 12.11.2025 to 04.11.2026, with or without VAT, as published. A single contract can differ widely.

Official source

Go to the official tender

simap project number: 34339
Publication number: 34339-02
Covered by international agreements: Yes
TED (EU): Publication on ted.europa.eu (opens in a new tab)

Checked against simap: 10.11.2026, 18:02

Export

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More in the guide

Award, reasons and appeal

Contract awards in Zurich: monthly reports

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