Fulloutsourcing Informatik, Systemerneuerung und Support

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Location: Canton ZH
Procuring office: IBK Institution Barbara Keller

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Awarded

According to the simap publication. Values that are not given are deliberately missing here.

Awarded to

As published on simap.ch: winner and price (with or without VAT, as stated).

Award of 02.10.20253 bids
- Regionales Informatikzentrum RIZ AG, Wetzikon ZHCHF 1’082’502.00 incl. VAT

Awards of this contracting authority

AI summary

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In brief
Services
Requirements
Conditions
Dates
Award criteria

An example of the structure without content: no summary is stored for this tender yet.

What is being procured?

Scope of work

Betrieb, Support und Wartung des gesamten Informatik Systems mit rund 32 Clients (26 Notebooks, 6 Thin-Clients), und 14 Druckern in einer sozialen Einrichtung des Kantons Zürich mit etwa 30 üblichen Applikationen (und Abteilungsanwendungen) gehostet in einem RZ.

Integration des Zugangs zu branchenspezifischer SaaS-Software wie Limsophy und Bexio aber auch Abacus sowie M365 (nicht für Telefonie).

Ersatz der Clients, Notebooks und Drucker im Mietmodell. Ein bestehender Grossdrucker muss integriert werden.

Gesamtverantwortung für Betrieb und Support aller Komponenten. 1st-3rd-Level-System-Support und Support für Enduser, ohne Enduser-Support der Fachapplikationen. Ersatz und Support Netzwerkkomponenten (LAN, WLAN, Switch, Firewall).

Lieferung, Installation und schlüsselfertige Inbetriebnahme aller Komponenten mit Datenübernahme aus dem aktuellen System. Anbindung aller Applikationen.

Remote auch mit BYOD.

Key facts, codes and options

Type of contract: Service
Procedure: Selective procedure
Trades: Not evident from the available publication data.
CPV: CPV 72000000 – IT services: consulting, software development, Internet and support
Options: Not evident from the available publication data.
Variants: Not evident from the available publication data.
Partial offers: Not evident from the available publication data.

TEXFY assessment: Products, installations, quantities, technical specifications and exclusions are not structured fields of the publication. TEXFY does not analyse the free text on them: check the original text and the tender documents.

Market data for this service

From awards published on simap.ch, without rankings and without rating companies.

Comparable awards

IT services and operations, canton of Zurich, last 12 months

143 awards, bids (median): 6.

Awards: IT services and operations

Range of award prices

IT services and operations, canton of Zurich, last 12 months

CHF 530’78710 % of the prices were lower

CHF 1’742’592Median: half were lower

CHF 9’210’38210 % of the prices were higher

8 out of 10 award prices were between CHF 530’787 and CHF 9’210’382.

From 289 published award prices in CHF from 12.11.2025 to 04.11.2026, with or without VAT, as published. A single contract can differ widely.

Official source

Go to the official tender

simap project number: 16383
Publication number: 16383-04
Covered by international agreements: Yes
TED (EU): Publication on ted.europa.eu (opens in a new tab)

Checked against simap: 10.11.2026, 18:02

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