process management solution

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Location: Canton LU
Procuring office: Luzerner Psychiatrie AG

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Awarded

According to the simap publication. Values that are not given are deliberately missing here.

Awarded to

As published on simap.ch: winner and price (with or without VAT, as stated).

Award of 01.06.20265 bids
- BOC Information Technologies Consulting GmbH, WinterthurCHF 3’249’960.20 incl. VAT

Awards of this contracting authority

Justification

Den Zuschlag erhält die BOC Information Technologies Consulting GmbH. Ihr Angebot erreichte nach Bewertung aller Angebote bei den beiden Zuschlagskriterien ZK 2 Qualitätsanforderungen und ZK 3 Lösungspräsentation eine hohe Punktezahl und ihr Angebot war das preislich günstigste.

AI summary

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In brief
Services
Requirements
Conditions
Dates
Award criteria

An example of the structure without content: no summary is stored for this tender yet.

What is being procured?

Scope of work

Die Luzerner Psychiatrie AG verfolgt als Ziel, ihre Geschäftsprozesse systematisch zu dokumentieren, zu analysieren und kontinuierlich zu verbessern. Aktuell existieren Prozessbeschreibungen in heterogenen Formaten (Word, Visio, Excel), was zu Inkonsistenzen, Redundanzen und mangelnder Transparenz führt. Zudem fehlt eine zentrale Plattform zur kollaborativen Prozessgestaltung und -freigabe. Die Einführung einer professionellen Prozessmanagement-Lösung soll diese Lücke schliessen und die Grundlage für ein organisationsweites Prozessverständnis schaffen.

Mit der vorliegenden Ausschreibung wird eine leistungsstarke Anbieterin gesucht, die eine Prozessmanagement-Standardlösung wahlweise als On-Premises-Lösung oder Software-as-a-Service Lösung für die produktive Nutzung bereitstellt.

Key facts, codes and options

Type of contract: Service
Procedure: Open procedure
Trades: Not evident from the available publication data.
CPV: CPV 72000000 – IT services: consulting, software development, Internet and support
Options: Not evident from the available publication data.
Variants: Not evident from the available publication data.
Partial offers: Not evident from the available publication data.

TEXFY assessment: Products, installations, quantities, technical specifications and exclusions are not structured fields of the publication. TEXFY does not analyse the free text on them: check the original text and the tender documents.

Market data for this service

From awards published on simap.ch, without rankings and without rating companies.

Comparable awards

IT services and operations, canton of Lucerne, last 12 months

27 awards, bids (median): 6.

Awards: IT services and operations

Range of award prices

IT services and operations, canton of Lucerne, last 12 months

CHF 255’70810 % of the prices were lower

CHF 1’667’938Median: half were lower

CHF 5’207’72910 % of the prices were higher

8 out of 10 award prices were between CHF 255’708 and CHF 5’207’729.

From 30 published award prices in CHF from 02.12.2025 to 29.10.2026, with or without VAT, as published. A single contract can differ widely.

Official source

Go to the official tender

simap project number: 28516
Publication number: 28516-02
Covered by international agreements: Yes
TED (EU): Publication on ted.europa.eu (opens in a new tab)

Checked against simap: 10.11.2026, 18:02

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More in the guide

Award, reasons and appeal

Contract awards in Lucerne: monthly reports

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