Reprise de l'infrastructure informatique avec maintenance et support

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Location: Canton GE
Procuring office: Fondation Genève Tourisme & Congrès

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Awarded

According to the simap publication. Values that are not given are deliberately missing here.

Awarded to

As published on simap.ch: winner and price (with or without VAT, as stated).

Award of 31.03.202610 bids
- Ansam Holding SA, NyonCHF 892’942.00 without VAT

Awards of this contracting authority

Justification

Le marché est adjugé à la société ANSAM Holding SA, dont l'offre s'est révélée la plus avantageuse.

Les avantages décisifs ayant motivé ce choix sont les suivants :

- Transition sécurisée : Maintien de l'hébergeur actuel (Syselcom) garantissant une absence de migration physique et une continuité de service immédiate. - Sécurité et garanties : Excellente posture de cybersécurité appuyée par des certifications exigeantes. - Organisation robuste : Capacité de support d'une structure solide offrant un accès direct à des ingénieurs spécialisés. - Réversibilité : Plan de fin de contrat transparent, garantissant la pleine restitution des données sans dépendance technologique.

AI summary

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In brief
Services
Requirements
Conditions
Dates
Award criteria

An example of the structure without content: no summary is stored for this tender yet.

What is being procured?

Scope of work

Le présent appel d'offres vise à sélectionner un prestataire spécialisé pour l'acquisition de prestations de services (marché de services) portant sur l'exploitation, la maintenance et le support de l'infrastructure informatique de la Fondation, pour une durée de 5 ans.

L'objet du marché couvre les prestations suivantes :

- Exploitation et Reprise de l'Infrastructure : Assurer la gestion, l'hébergement, la maintenance des serveurs et la gestion du matériel réseau (monitoring, diagnostic, troubleshooting et mises à jour des équipements). L'infrastructure à reprendre inclut les serveurs virtuels et les serveurs physiques existants.

- Gestion et Support Utilisateur : Fournir un support complet (Hotline, prise en charge à distance ou sur site) aux soixante utilisateurs de la Fondation, avec un engagement de réaction rapide (Réaction en 1 heure et intervention en 4 heures en cas de panne). Cela comprend le support des postes utilisateurs, les installations et mises à jour logicielles.

Key facts, codes and options

Type of contract: Service
Procedure: Open procedure
Trades: Not evident from the available publication data.
CPV: CPV 50312310 – Maintenance of data network equipment
CPV 50000000 – Repair and maintenance services
CPV 51000000 – Installation services (except software)
CPV 72000000 – IT services: consulting, software development, Internet and support
Options: Not evident from the available publication data.
Variants: Not evident from the available publication data.
Partial offers: Not evident from the available publication data.

TEXFY assessment: Products, installations, quantities, technical specifications and exclusions are not structured fields of the publication. TEXFY does not analyse the free text on them: check the original text and the tender documents.

Market data for this service

From awards published on simap.ch, without rankings and without rating companies.

Comparable awards

IT services and operations, canton of Geneva, last 12 months

66 awards, bids (median): 15.

Awards: IT services and operations

Range of award prices

IT services and operations, canton of Geneva, last 12 months

CHF 88110 % of the prices were lower

CHF 1’090Median: half were lower

CHF 1’053’08810 % of the prices were higher

8 out of 10 award prices were between CHF 881 and CHF 1’053’088.

From 103 published award prices in CHF from 11.11.2025 to 03.11.2026, with or without VAT, as published. A single contract can differ widely.

Official source

Go to the official tender

simap project number: 27814
Publication number: 27814-02
Covered by international agreements: Yes

Checked against simap: 10.11.2026, 18:02

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