2nd Generation Outsourcing ICT: Einführung, Betrieb, Wartung, Weiterentwicklung

Published in German. Sign in and TEXFY shows the texts in English. Sign in

Location: Canton ZH
Procuring office: Zweckverband Soziales Bezirk Pfäffikon ZH (Federas Beratung AG)
Requesting office: Zweckverband Soziales Bezirk Pfäffikon ZH

Go to the official tender

Awarded

According to the simap publication. Values that are not given are deliberately missing here.

Awarded to

As published on simap.ch: winner and price (with or without VAT, as stated).

Award of 29.06.20264 bids
- RIZ AG, Wetzikon ZHPrice not published

Awards of this contracting authority

Price range of the bids considered: CHF 943’656.29 to CHF 1’017’262.29, incl. VAT

AI summary

Pro

With Pro, an AI summarises this tender: services, requirements, conditions, dates and award criteria, with key figures, a timeline and the weighting, each with the literal quote from the publication.

This is how an AI summary is structured

In brief
Services
Requirements
Conditions
Dates
Award criteria

An example of the structure without content: no summary is stored for this tender yet.

What is being procured?

Scope of work

Beschaffung von umfassenden ICT-Outsourcing-Leistungen für den Zweckverband Soziales Bezirk Pfäffikon zur Einführung, zum Betrieb, zur Wartung und Weiterentwicklung der gesamten IT-Umgebung über fünf Jahre. Ziel ist die Konsolidierung der bestehenden IT-Dienstleistungen der Organisationseinheiten KESB und Sozialdienst in ein einheitliches Mandat.

Der Auftrag umfasst insbesondere die Migration der bestehenden Systeme, die Bereitstellung und den Betrieb von rund 66 Arbeitsplätzen im Mietmodell (inkl. Endgeräte, virtuelle Desktops und Telefonie), den Betrieb von Fachapplikationen und Standardsoftware (inkl. Microsoft-Umgebung), die Ausstattung von Sitzungszimmern, sowie die Bereitstellung von Druck- und Scanninglösungen.

Weiter beinhaltet der Auftrag den Aufbau und Betrieb der Netzwerk- und Serverinfrastruktur (Cloud/On-Prem), umfassende Sicherheitsleistungen (inkl. Backup/Disaster Recovery), Service Desk (1st–3rd Level), Lifecycle-Management sowie Beratungs- und Projektleistungen. Die Datenhaltung erfolgt ausschliesslich in der Schweiz.

Key facts, codes and options

Type of contract: Service
Procedure: Open procedure
Trades: Not evident from the available publication data.
CPV: CPV 72000000 – IT services: consulting, software development, Internet and support
CPV 72250000 – System and support services
CPV 72260000 – Software-related services
CPV 72500000 – Computer-related services
Options: Not evident from the available publication data.
Variants: Not evident from the available publication data.
Partial offers: Not evident from the available publication data.

TEXFY assessment: Products, installations, quantities, technical specifications and exclusions are not structured fields of the publication. TEXFY does not analyse the free text on them: check the original text and the tender documents.

Market data for this service

From awards published on simap.ch, without rankings and without rating companies.

Comparable awards

IT services and operations, canton of Zurich, last 12 months

143 awards, bids (median): 6.

Awards: IT services and operations

Range of award prices

IT services and operations, canton of Zurich, last 12 months

CHF 530’78710 % of the prices were lower

CHF 1’742’592Median: half were lower

CHF 9’210’38210 % of the prices were higher

8 out of 10 award prices were between CHF 530’787 and CHF 9’210’382.

From 289 published award prices in CHF from 12.11.2025 to 04.11.2026, with or without VAT, as published. A single contract can differ widely.

Official source

Go to the official tender

simap project number: 36074
Publication number: 36074-02
Covered by international agreements: No

Checked against simap: 11.11.2026, 08:08

Export

This is not an official publication. Only the data published on the platform www.simap.ch is authoritative. Dies ist keine amtliche Veröffentlichung. Massgebend sind die auf der Plattform www.simap.ch veröffentlichten Daten. Anyone who reuses this data complies with the conditions of simap.ch: terms, section 6.

More in the guide

Award, reasons and appeal

Contract awards in Zurich: monthly reports

Report a data error

Is something on this page wrong, missing or badly translated? We check every report. We correct our own classification and translations ourselves; what simap publishes can only be changed by the contracting authority.