IT Service-Partner

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Location: Canton LU
Procuring office: Kirchfeld AG Graziella Bättig
Requesting office: Kirchfeld AG

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Awarded

According to the simap publication. Values that are not given are deliberately missing here.

Awarded to

As published on simap.ch: winner and price (with or without VAT, as stated).

Award of 04.07.20256 bids
- axelion AG, RothenburgPrice not published

Awards of this contracting authority

The price is not published under public procurement law.

Justification

Bestes Preis-Leistungs-Verhältnis sowie gute Referenzen im Gesundheitswesen.

AI summary

Pro

With Pro, an AI summarises this tender: services, requirements, conditions, dates and award criteria, with key figures, a timeline and the weighting, each with the literal quote from the publication.

This is how an AI summary is structured

In brief
Services
Requirements
Conditions
Dates
Award criteria

An example of the structure without content: no summary is stored for this tender yet.

What is being procured?

Scope of work

Grob gesagt geht es um die Bereitstellung von Services rund um die ICT-Basisinfrastruktur und innovativer Digitalisierungsservices wie zum Beispiel die Unterstützung zur Implementierung von Robotic-Lösungen. Gesucht wird demnach ein ICT-Service-Partnerunternehmen (ICT-SP), welche ICT-Infrastruktur, Plattformen mit Services sowie Standard-Tools bereitstellen kann. Ebenso soll die ICT-SP als Helpdesk den 1st Level-Support für Standard-Tools nach Betriebszeiten abdecken können. Der Helpdesk-Service ist als Option auszuweisen. Der Entscheid zur möglichen Auslagerung des 1st Level-Support (Helpdesk) erfolgt im Rahmen des Umsetzungsprojekts. Dieser Service ist deshalb optional anzubieten.

Des Weiteren sollen die Services rund um die Netzwerkdrucker als Option angeboten werden.

Key facts, codes and options

Type of contract: Service
Procedure: Open procedure
Trades: Not evident from the available publication data.
CPV: CPV 72600000 – Computer support and consultancy services
CPV 72110000 – Hardware selection consultancy services
CPV 72130000 – Computer-site planning consultancy services
CPV 72700000 – Computer network services
Options: Not evident from the available publication data.
Variants: Not evident from the available publication data.
Partial offers: Not evident from the available publication data.

TEXFY assessment: Products, installations, quantities, technical specifications and exclusions are not structured fields of the publication. TEXFY does not analyse the free text on them: check the original text and the tender documents.

Official source

Go to the official tender

simap project number: 14434
Publication number: 14434-04
Covered by international agreements: Yes

Checked against simap: 10.11.2026, 18:02

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More in the guide

Award, reasons and appeal

Contract awards in Lucerne: monthly reports

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