Procurement, implementation, and operation of an integrated end-to-end system

USB plans to procure an integrated end-to-end system for clinical and administrative processes (IVS). The objective is to enable seamless digitalisation and comprehensive support of the entire patient journey, providing a holistic view of all relevant patient data.

The IVS is intended to facilitate seamless information and document flows without media discontinuities, highly automated and standardised processes, and the active digital involvement of patients, referring healthcare professionals and other care partners. This is expected to improve the quality of care, process reliability and efficiency, while reducing the administrative workload for employees.

The envisaged scope of services includes the core functionality of a hospital information system (HIS), as well as specialised solutions for intensive care medicine (PDMS), radiology (RIS), and laboratory services including pathology (LIS). These are to be complemented by functionalities for administrative and clinical departments, capacity and process management, digital patient interaction (e.g. a patient app), embedded analytics, and support for clinical trials and research projects.

The individual components must be integrated from a technical, semantic and process perspective and must enable end-to-end data, information and document flows, automated workflows, and a consistent user, patient and referrer experience. The solution must also support the integration of third-party systems.

In addition to the software solution, the procurement includes the required consulting and IT services, in particular planning, design, configuration, interface integration, migration, implementation, commissioning and operational support. Bidders are required to offer the overall solution as a general contractor.

USB reserves the right to tender individual components of the scope as optional services.

This prior information notice is issued subject to approval of the procurement. Publication of the tender is currently expected in December 2026.